Communications & Professional Practice Section#1 Professional Practice Quiz#3

• Question 1

  Needs Grading

  	Describe in one sentence what you should do when you see something you don't understand.
  	Selected Answer: Don't guess as to their function and condition. Let people know that you will need to research this to get them an answer. You may be able to contact a colleague to get some help. If not, you should do your research and report back to your clients as quickly as possible.  Correct Answer:   Indicate that you do not know what it is but will find out. Response Feedback: [None Given]

• Question 2

  Needs Grading

  	Describe the macro/micro apprroach to home inspection in two sentences.
  	Selected Answer: The micro or active approach to inspection is the regimented, disciplined routine of going through things step by step, often following a checklist. The checklist doesn't have to be written down to be real. . The macro approach or passive approach involves looking at the building and simply say "What do I see? What is the building telling me?" It doesn't matter which approach you take first, but we do encourage you to use both the macro and micro approach.  Correct Answer: The macro and micro approach includes a big picture look at things from a distance that is somewhat passive. The micro part is a detailed look from up close that may reference a checklist. Response Feedback: [None Given]

• Question 3

  Needs Grading

  	Explain in one sentence how improvement recommendations should be presented during the inspection itself.
  	Selected Answer: Start by describing the system and explain the improvement.  Correct Answer:   Describe the system and explain the improvement rather than the problem. Response Feedback: [None Given]

• Question 4

  Needs Grading

  	List 10 things that inspectors commonly fail to put back the way they were found.
  	Selected Answer: 1. Leave the heat turned up 2. Leave the air conditioning turned down 3. Leave appliances on 4. Leave door unlocked 5. Leave the power off 6. Leave clocks flashing because power was inadvertently turned off 7. Leave access covers dirty 8. Leave fireplaces screens in the middle of the living room floor 9. Leave fireplaces dampers open that were found closed, or vice versa 10. Leave clothes on a bed that were removed from a closet to get to an access hatch.  Correct Answer: 1. leaving the heat turned up 2. leaving the air conditioning turned down 3. leaving appliances on 4. leaving doors unlocked 5. leaving the power off 6. leaving clocks flashing 7. leaving access covers dirty, loose or not in place 8. leaving clothes on a bed 9. leaving fireplace screens in the middle of the living room 10. leaving fireplace dampers open Response Feedback: [None Given]

• Question 5

  Needs Grading

  	List 4 key elements of the seller introduction.
  	Selected Answer: 1. How long the inspection will be 2. Where in the house you will be going 3. Reassure that the inspection is not destructive and not invasive.  4. Whether there are pets or people who may be sleeping in the house that you should not disturb.  Correct Answer: 1. how long the inspection will be 2. where in the house you'll be going 3. assurance that the inspection is not destructive or invasive 4. asking whether there are any pets or people sleeping who should not be disturbed Response Feedback: [None Given]

• Question 6

  Needs Grading

  	List the 4 parts of a home inspection.
  	Selected Answer: 1. The pre-inspection routine.  2. The introductory Discussion 3. The inspection itself 4. The closing discussion.  Correct Answer:   1. pre-inspection routine 2. the introductory discussion 3. the inspection itself 4. the closing discussion Response Feedback: [None Given]

• Question 7

  Needs Grading

  	List the individual components of a typical routine or flow for a home inspection, in their appropriate order.
  	Selected Answer: 1. Introductory discussion 2. Exterior inspection 3. Roof 4. Heating system 5. Electrical panel 6. Water service entry and water heater 7. Structure 8. Interior rooms 9. Attic 10. Crawlspace 11. Closing discussion Correct Answer: 1. introductory discussion 2. exterior inspection 3. roof 4. heating plant 5. electrical system 6. water service entry and water heater 7. structure 8. interior rooms 9. attic 10. crawlspace 11. closing discussion Response Feedback: [None Given]

• Question 8

  Needs Grading

  	List the time typically spent on each of the various parts of a home inspection.
  	Selected Answer: 1. Introductory discussion = 10 mins 2. Roof and exterior = 30 mins 3. Mechanical, electrical, basement and structure = 35 mins 4. Interior inspection = 35 mins 5. The attic and/or crawlspace = 15 mins 6. Recording the inspection results = 40 mins 7. Closing discussion = 15 mins.  Correct Answer: - introductory discussion: 10 minutes - roof & exterior: 30 minutes - mechanical, electrical, basement, and structure: 30 minutes - interior inspection: 30 minutes - attic or crawlspace: 15 minutes - recording inspection results: 20 minutes - closing discussion: 15 minutes Total time: 150 minutes Response Feedback: [None Given]

• Question 9

  Needs Grading

  	Write a sample script for an introductory discussion during a home inspection. This might be 10-15 sentences, for example.
  	Selected Answer: Page 76.  Correct Answer: Good morning, I'm John Smith from Smith Home Inspections. It's good to meet you, Mr. Brown, and thank you for choosing us to perform your home inspection. Have you bought a home before? Have you ever had a home inspection? So, you've been through this before. Our goal over the next two and a half hours is to give you a clear picture of the condition of the major systems in the house. As we look for significant issues that may affect your buying decision, we'll come across a number of smaller items. We'll discuss those and include them in our report as a courtesy, but our goal is not to create a detailed maintenance or repair list. We'll start outside and then move indoors where we'll work from the bottom to the top, finishing with the attic. We'll complete our report at the end of the inspection and by the time we're done, you'll have everything you need to make your decision. Do you have any plans for changes to the house? Do you have any specific concerns about the home or are you looking for a general overview? Please join me as we go through the home. I won't ask you to get up on the roof or go into the attic or crawlspace, but otherwise we can work together and discuss our findings along the way. Please feel free to ask questions as we go. We may not get answers until we get the whole picture, but that's okay. This is our authorization form that sets out the rules of the game. Please read it carefully while I get started on the roof. Please check that we have your name, address, and phone number correctly, and if everything is in order, sign the form here. You might want to look at the report layout. We'll complete this and give the entire book to you at the end of the inspection. Response Feedback: [None Given]